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The Top Fifteen Reasons You Drive Your Waitperson to Drink

  • By Bridget Phetasy
  • Published 06.15.06
  • Captains Blog
The Top 15 Reasons

Bridget Phetasy


View all articles by Bridget Phetasy

This company is dedicated to all waitpersons big and small—or people working in any service industry for that matter—the human punching bags of society. I salute you. PHETASY salutes you with this essay, written to enlighten the masses and to be sent to every waitron you know:

The Top Fifteen Reasons
You Drive Your Waitperson to Drink


Ever been out to eat and suddenly find yourself in the "asshole" zone? You don't know what you did, but you did something to piss the waitress/waiter off. You feel stares coming from where the staff huddles together at the bar, whispering and giggling. More than likely, you committed one of the following fifteen offenses*:

*these are by no means the only offenses one can commit, simply some of the most annoying.

15. Weight-Watchers – Oh how I loathe America and its fad diets. How I despise people who get burgers with no bun, extra cheese, bacon, sautéed mushrooms--oh, and extra mayo on the side. Do you not hear yourself? Let us not forget the people who think that the mayo-drenched coleslaw is better for them than fries. Or worse still, the macrobiotic diet; no sugar, no wheat, no dairy, no fun. Stop kidding yourself. Stop acting like a dieting Diva in front of your friends with all of your silly demands. The truth is: if you really want to lose weight, stop going out to eat and get a job waiting tables.

14. Physical Contact – Why is this on the list you ask? Let me explain the two parts to this gripe:
Scenario A: there is a cold, crusty, dried piece of potato left on a plate. In an attempt to clear the plate, the waiter reaches for it and…….WHACK! Down falls the hand of judgment like so many other hands before. If you don’t want your waiter to clear your plate, just tell them; don’t smack them like you smacked the back of your kid’s hands when their elbows were on the dinner table. It’s just that simple.

Scenario B: A waitress approaches a table to take an order. As she turns to the man on the left asking “French fries or coleslaw”, all of a sudden she notices the dirty old man is holding her hand. “Now, is it possible to get my gravy on the side?” he asks, still holding her hand, now rubbing it. At this point the waitress either pulls her hand away uncomfortably or stands there letting her arm hang limp and waiting for the awkward moment to pass. I’ve tried and tried, but I really can’t come up with a logical or even funny explanation for this one. It’s just creepy and weird. Don’t assume to know the waitress unless you do.

13. Dumb Questions – This one drives me nuts. When I ask, “French Fries or Coleslaw” and you say, “Do you have pasta salad?” I could hit the ceiling. Don’t you think that I would offer it if I had it? I promise you, we aren’t keeping anything a secret from you – it is all very clearly on the menu. Or how about, “What’s good here?” Everything dumbass. Also falling in this category is dumb answers. If I ask you, “Can I get you a beverage while you’re looking over the menu?” and you respond, “No, but I’ll have water” I swear I’ll bring it with a fork.

12. Separate Checks – If you want separate checks, get separate tables. If you must do it, give us a heads up at the beginning of the meal. And don’t expect us to be happy about it, invariably we always get screwed by the cheap couple who asked us to separate the checks in the first place.

11. Speaking of Cheap Bastards -- We can see you coming from a mile away. You know who you are; you’re the one who refuses to be nice to us no matter how badly we might kill you with kindness. You look down at your food. You are cold, aloof. You can’t really afford the meal, but you go out anyway, and you make the poor waitress pay for your gluttony. Or, far worse, you can afford the meal, and you’re nothing but a cheap bastard who looks for reasons to bitch and be dissatisfied to justify the fact that you’re going to stiff us on the tip. Guess what buddy? Getting in to heaven ain’t cheap.

10. Sodas with no ice – If you order a soda with no ice, don’t expect a straw either.

9. Please Wait to Be Seated – I’ve always believed the “Please” in these signs should be removed. “Please Wait to be Seated” is not a polite request, it is a command. Self-seaters beware: if you don’t have menus, we either assume you’ve been helped or ignore you because we know you seated yourself at a dirty table. Who does that? Are you that desperate? We don’t care if you “didn’t know,” ignorance is never an excuse. You certainly don’t accept it as one when we claim that we “didn’t know” you were sitting there for twenty minutes.

8. Kids – Our first recommendation; get a sitter. Our second; buy a leash. In a world of ADHD, TV, video-crack, and an endless stream from the internet, crayons just don’t cut it anymore. In a perfect world, our hostess would hand out Gameboys and Ritalin-laced mints. But she doesn’t, which means that you as parents have to do what apparently some of you are not used to doing anymore--discipline your kids. If you don’t see a singing mouse or a tank filled with colored balls, keep your children in their seats. It is dangerous to have them running around the heels of a waiter balancing sixty pounds of food on a tray. When it is very busy and there are children sprinting around, you are adding stress to an already stressful situation. And what happened to manners? Since when did a 13-year old have the audacity to say, “Get me another soda.” In this instance, I reserve the right to say, “Get me another soda, please,” when the parent doesn’t step up to the manners plate.

7. Cell Phones – Sure, I’ll take your order from you while you’re on the phone. No, not while you point at the menu, you’re welcome to call me…here’s my number: 1-800-U’RE-RUDE.

6. Get the **** outta the way! – This is what we’d like to say but can’t to the people everyday, who, like deer in the headlights, just stare at us as we come right for them, balancing drinks, plates or large trays filled with food. Don’t just stand there! Do something! Clear a path, open a door, and if that’s too much for you, just move moron!

5. Get Out – The only thing that annoys us more than people not getting out of our way during our shift is people not getting out at the end of our night shift. If your drinks are gone, the bill has been paid, the lights dimmed, the music turned off, the chairs put up, the candles blown out, the janitors are sweeping the floors, and the entire staff is cursing the only table left in the restaurant, which is yours; it’s time to leave.

4. The Snap – Question: What is the fastest way to alienate your waitress and make her loathe you forever? Answer: The Snap. That demeaning, ultra-irritating gesture used far too often to summon a waitress to the table. Snapping at a waitress in this day and age immediately earns you the “jackass of the day” award. I’m sure you’ll wear the badge with pride.

3. A Million Trips – Believe it or not, you are not our only table. Order in rounds, know what you want when you say you’re ready to order, don’t ask ten million stupid questions like, “Is the lobster fresh?” and tell us that you want mayo on the side of your burger when you order it, not when we bring you your meal. Being a waitperson on a busy day is like playing chess--you are constantly thinking about your next ten moves; your inconsideration costs time and consequently, money. Don’t make us run back and forth ten times to get ten things we could have gotten all at once.

2. Food Modifications (aka "Food Mods") – Want to make up your own menu? Open a restaurant smarty pants, otherwise, stick to what is on our menu. There are two parts to this gripe:
A) If you want a well-done burger in 2 minutes…go to McDonalds.

B) If you want to Build-Your-Own sandwich…go to Subway. Every time you alter the menu with your ridiculous requests, we apologize for your stupidity to the kitchen.

1. Hot Tea – The one drink that requires ten steps. Only a waiter or a waitress can fully appreciate this gripe--nothing makes a us cringe on the inside faster than an order for “hot tea”. Especially in the dead heat of summer.

Enjoy!

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Article Series

This article is part 1 of a 4 part series. Other articles in this series are shown below:
  1. The Top Fifteen Reasons You Drive Your Waitperson to Drink
    The Top Fifteen Reasons You Drive Your Waitperson to Drink
  2. The Adventures of Cap'n Plan It
    The Adventures of Cap'n Plan It
  3. What is Earth to your Mother
    What is Earth to your Mother
  4. What Would Leo Do?
    What Would Leo Do?

8 Responses to "The Top Fifteen Reasons You Drive Your Waitperson to Drink"

  Carlos R. at 22 Jul 2008 4:28:51 PM EST
Carlos R. ( Author/Admin)
said this on 22 Jul 2008 4:28:51 PM EST
hahahaha, Omg, alot of these are very obvious (captain-obvious-type of remarks) but it's sad to see that there is a good chunk of the population that is actually this hard headed and stupid to commit these crimes... I work retail So I have a different set of rules that applies to us. After working in the customer service industry (which unites all of us who work for the public) i have found a new set of respect for people such as yourself who work real hard and just ask for some common sense from people...Great article, love it!
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  Amazed at 06 Mar 2009 3:28:08 PM EST
Amazed ( Author/Admin)
said this on 06 Mar 2009 3:28:08 PM EST
Just freakin' wow. I almost always tip in the 20% range. With an attitude displayed in your article, I think I'd leave you with 10%. Maybe less. I can get that kind of service yelling into a microphone at a drive through. What on earth do I need you for?
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  Amazed at you at 06 Mar 2009 4:16:50 PM EST
Amazed at you ( Author/Admin)
said this on 06 Mar 2009 4:16:50 PM EST
To kiss your demanding ass.
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  Let It Go... at 07 Mar 2009 10:00:32 AM EST
Let It Go... ( Author/Admin)
said this on 07 Mar 2009 10:00:32 AM EST
Yikes. As a waiter in a super busy restaurant I have to say that your article is embarrassing. Your sad rant does nothing to help the servers to whom it is dedicated. It is bitter and rude and condescending. There are good customers and there are bad. We just deal with it and move on. You should, too.
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  La at 07 Mar 2009 6:41:59 PM EST
La ( Author/Admin)
said this on 07 Mar 2009 6:41:59 PM EST
Oh, she's not a waitress..but you on the other hand will be one for the rest of your life if you enjoy it enough to not take pleasure in that article...good luck with that.
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  Brandon Ho at 07 Mar 2009 6:27:00 PM EST
Brandon Ho ( Author/Admin)
said this on 07 Mar 2009 6:27:00 PM EST
i'm a sommelier in a busy restaurant and i agree with you 100 percent..the people in these scenarios are the reason im an alcoholic and drug addict..i dont even like wine but everytime someone asks me for a hot tea (and even though i'm not the one who has to get it for them) i find myself pouring another hefty glass of their '82 rothschild magnum and chugging it down before heading off to the bathroom for a hefty, chunky rail of whatever shit the busboys happen to sell me that night..fuck everyone!
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  Isabelle Wigstone at 07 Mar 2009 7:46:52 PM EST
Isabelle Wigstone ( Author/Admin)
said this on 07 Mar 2009 7:46:52 PM EST
I LOVED this! All the author's asking, is for people to be aware of their surroundings and not act like enormous douchebags who expect to be waited on hand and foot, while the restaurant around them fills up and their server is silently panicking about the 50 other things they have to be doing right at that moment. It's hard and it's stressful and we do it with a smile, so forgive us for being resentful and bitter sometimes and I'm just glad someone expressed it in such a hilarious manner.
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  norma at 27 Apr 2009 10:59:55 PM EST
norma ( Author/Admin)
said this on 27 Apr 2009 10:59:55 PM EST
Thats the shit that needs 2 b posted in front of every resturaunt ppl thank u finally sum1 who speaks my language
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